Work Methodology
I always stand detached and distant from the conflict
I apply a general perspective, but strategically consider each piece of the conflict puzzle
I do not focus on the problem per se, but on the litigants by understanding their real needs
I understand the dynamics of the relationship between the litigants
I encourage litigants to answer “why” they are in dispute
I seek the real interests behind the conflicts
I understand the influence of the corporate, social, cultural environment in the context of conflicts
I carefully listen with empathy and without pre-judgements
I establish a cooperative and constructive dialogue
I build the bridge in search of the “middle way”
I adapt the methods of negotiation considering the particularities of the case
I apply practical and efficient solutions that definitively settle the dispute