Work Methodology | Campello de Menezes

I always stand detached and distant from the conflict

I apply a general perspective, but strategically consider each piece of the conflict puzzle

I do not focus on the problem per se, but on the litigants by understanding their real needs

I understand the dynamics of the relationship between the litigants

I encourage litigants to answer “why” they are in dispute

I seek the real interests behind the conflicts

I understand the influence of the corporate, social, cultural environment in the context of conflicts

I carefully listen with empathy and without pre-judgements

I establish a cooperative and constructive dialogue

I build the bridge in search of the “middle way”

I adapt the methods of negotiation considering the particularities of the case

I apply practical and efficient solutions that definitively settle the dispute